A man who was stranded at a hotel after his car service cancelled on him recently posted this heartwarming story on Facebook. He approached the front desk manager and asked him to call another car service company — but was completely stunned by the manager’s response. Read it below.
This is a picture of the world’s best Front Office Manager. His name is Freddie Brooks and he works at the Sheraton Providence Airport Hotel. I was already running late when my second car service cancelled this morning leaving me stranded and 30 minutes away from my next interview. The front desk manager must have sensed my panic when I asked how soon he could arrange a cab.
‘It’s going to take awhile and it’s going to be really expensive. Why don’t you take my car?’And with that, he walked my slack jawed self out the door and put the keys to his BMW into my hands and said “Don’t work too hard.”
The man gave me his car. Needless to say there will be multiple letters of praise and gratitude to SPG as well as a full tank and a nice bottle of something coming to him when I get back tonight.
All day I keep playing out how matter of fact he was.
How often do we live worrying about the worst that can happen. This guy is making the choice to live his life asking what’s the best that can happen.This act of trust and generosity will sit with me for a long time.
The hotel clerk definitely went above and beyond. It just goes to show, the kindness of the human spirit knows no bounds.
Share this story using the buttons below.
